Privacy Policy

Last updated: September 2026

Cloudec Pty Ltd (ABN 25 658 399 592) (“Cloudec”, “we” or “us”) respects your privacy. This policy explains how we handle personal information collected through cloudec.com.au and our business dealings. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Mostly business contact details: your name, job title, company, email and phone number. We collect these when you contact us, fill in a form, subscribe to updates, meet us at an event, or work with us. Our website also collects standard analytics data, such as your IP address, browser and the pages you visit. If you apply for a job, we collect your application details.

How we use it

We use your information to respond to enquiries, provide and manage our services, send you news and insights (you can unsubscribe at any time), consider job applications, and improve our website. We don’t sell personal information.

Who we share it with

We share information with trusted providers that help us run our business (such as hosting, CRM, email and analytics services), our related company in Singapore, and advisers or authorities where the law requires it. Some of these providers store data overseas, including in Singapore and other countries where they operate. We take reasonable steps to make sure they protect it.

Client data

When we deliver services, we may access clients’ cloud billing and usage data. We handle it under our client agreements and only to provide those services.

Cookies

Our website uses cookies to work properly and to help us understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work without them.

Security and retention

We take reasonable steps to keep your information secure and only keep it for as long as we need it.

Access, correction and complaints

You can ask to see or correct the information we hold about you, opt out of marketing, or make a complaint by contacting us below. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

Privacy Officer

Email: [email protected]

Phone: 1300 557 436

Address: Level 33, 264 George Street, Sydney NSW 2000

We may update this policy from time to time. The current version will always be on our website.